Monday, June 2, 2014

Unit 4 (P 38) Interpersonal and organizational communication: Concept, purpose, network,

Concept
  • Communication is the activity of conveying information. Communication has been derived from the Latin word "communis", meaning to share.
  • Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver.
  • Communication is the process in which two or more parties exchange information and share meaning.
  • The five vital components of communication are: sender of message, the message itself, receiver of the message, transmission channel, and reception of the message.
  • Communication process requires a vast repertoire of skills in intrapersonal and interpersonal processing, listening, observing, speaking, questioning, analyzing, and evaluating.
  • “Communication is the process by which  a person, group, or organization (the sender) transmits information (the message) to another person, group, or organization (the receiver)” (in an understandable way and followed by feedback)  (Greenberg and Baron)
  • “Communication is both the transference and understanding of meaning.”  (Robbins)
  • Research indicates that: Poor communication is probably the most frequently cited source of interpersonal conflict.
  • Individual spend 70 percent of their waking hours communicating.
  • One of the most inhibiting forces to successful group performance is a lack of effective communication.

Nature /characteristics of communication
  1. Minimum two persons: At least two person is required to make communication complete.
  2. Two way process: It is a process of sender sending the message and receiver sending feedback.
  3. Pervasive function: It is used in all level in organization.
  4. Complete and rational process: It helps us to understand what the sender means and what receiver wants to say to the sender.
  5. Continuous function: It is carried as long as the organization exists.
  6. Oral or written: it may in form of oral or written
  7. Formal or informal: it can be formal (based on organization structure)  or informal (based on relationship)
  8. Basis of action and coordination: it serves as basis for letting the actions or strategy clear to the employee and maintains coordination between strategies or actions.

Purpose/ Importance of communication:
  1. Communication promotes motivation: by informing and clarifying the employees about the task to be done, the manner they are performing the task, and how to improve their performance if it is not up to the mark.
  2. Communication is a source of information:  to the organizational members for decision-making process as it helps identifying and assessing alternative course of actions.
  3. Communication also plays a crucial role in altering individual’s attitudes: , i.e., a well informed individual will have better attitude than a less-informed individual. Organizational magazines, journals, meetings and various other forms of oral and written communication help in determining employee’s attitudes.
  4. Communication also helps in socializing:  In today’s life the only presence of another individual fosters communication. It is also said that one cannot survive without communication.
  5. Communication also assists in controlling process:  It helps controlling organizational member’s behavior in various ways.
  6. Provide feedback to management: Providing regular, on-going opportunities for employees to provide feedback to management.

Forms/ structure/ network of organizational communication
  1. Wheel network: All communication passes through one central person- a manager or a group leader. The middle person plays an important role in gathering and sending information from and to all the members. The members formally do not communicate with each other. It is a form of centralized communication structure. 
  2. Chain network: This communication structure follows the formal organization structure and the chain of command. Vertical hierarchy where communication takes place upward and downward the structure. If a person is missing in the communication the whole communication is failed.
  3. Circle network: In this structure the members communicates with the other person next to him or her, not with anyone else. Often found in task force or committees
  4. All channel networks: this communication permits all the group members to actively communicate with each other. Usually found in informal groups, but can also be used in brain storming or nominal group technique where alternative have to be made.


16 comments:

  1. Concept of communication:
    -the word "communication" is derived from the Latin word "communis" which means common.
    -communication is the transfer of information and understanding from one person to another person.

    Nature of communication:
    1. message
    2. message exchange between two or more persons
    3. verbal, written, non-verbal
    4. surrounded bu noise
    5. top-down vs bottom-up
    6. one way vs two way
    7. specific

    Purpose/importance of communication:
    1. information sharing
    2. problem solving
    3. decision-making
    4. strategy implementation
    5. team management
    6. organization change and development
    7. evaluation and control
    8. feedback

    Structure/forms/network of cummunication:
    1. wheel network
    2. chain network
    3. circle network
    4. all-channel network

    ReplyDelete
  2. Communication is the activity of conveying information. Communication has been derived from the Latin word "communis", meaning to share. It is used to communicate the people with formally or informally.

    ReplyDelete
  3. communication is the process in which two or more parties exchange info and share meaning.

    purpose:
    -information sharing
    -problem solving
    -decision making
    -strategy implementation
    -team management
    -organization change and development
    -evaluation and control
    -feedback

    networks:
    wheel
    chain
    circle
    all-channel

    ReplyDelete
  4. Organizational communication is a sub field of the larger discipline of communication studies. Organizational communication, as a field, is the consideration, analysis, and criticism of the role of communication in organizational contexts. Another fact of communication in the organization is the process of one-to-one or interpersonal communication, between individuals. Such communication may take several forms. Messages may be verbal (that is, expressed in words), or they may not involve words at all but consist of gestures, facial expressions, and certain postures ("body language"). Nonverbal messages may even stem from silence.

    ReplyDelete
  5. Communication is the exchange of facts, opinions, ideas, and other information from one person to another of common interest. It is a continuous process up to the existence of the organization. It is the basis of organizational function.

    Characteristics of communication:

    1. Two-Way
    Employees need the opportunity to share their feedback, opinions and thoughts with managers and employers. Effective business communication offers the opportunity for two-way communication to benefit employees and employers.

    2. Continuous function: Communication is a continuous process up to existence. A manager communicates with his subordinates and other members of the organization in continuous manner to know about the problems and achievement of works.

    3. Oral or written: Generally, messages are communicate either orally or on written basis. When messages are important and carrying evidential or formal information, it is appropriate to use written means. And for general and regular information, it is sufficient to use oral means.

    4. Pervasive function: Communication is a pervasive managerial function. The top level manger communicates with middle level manager, middle level manager communicates with lower level manager and again lower level manager to operating level employees and vice versa.

    5. Formal or informal: On the basis of nature and system, communication can be formal or informal. Informal communication flows through informal channel, which is not defined by the management. The formal group members on the basis of their mutual relation, interest, likes and purpose develop these means.

    Process of communication:
    1. Sender
    2. Message
    3. Message Encoding
    4. Transmission of message
    5. Receiver
    6. Message Decoding
    7. Action
    8. Feedback

    Forms of communication:
    1. Wheel network
    2. Chain network
    3. Circle network
    4. All channel network

    ReplyDelete
  6. The nature of communication: Communication can be pervaded in every area of human existence. By simply crying and moping fully newborn babies convey what is this great about their appearance in this world. By means of creating your seem these people probably express his or her anticipation with regard to mother’s appreciate as well as love. Communication represents the important role inside personal existence, family member’s existence, cultural existence, company existence and many others. Development Communication with relationships, cultures, civilizations and many others the two inside micro as well as macro amount are determined by successful effective communication. The nature of communication is discussed below:

    Communication is related to human activity: Communication exchanges are actually directly linked with every single ball of human being lifetime. It is necessary within primary some sort of substantial human being lifetime. Taking pleasure in restful lifetime, acquiring person-to-person interactions, creating a flourishing point out and so on. Aren’t probable without having communication exchanges.
    Communication involves two or more parties: At least, two parties are involved in virtually any communication exchange process. This party exactly who communicates information is known as sender and the party exactly who is provided with the info is known as a device. Even so in some instances some sort of sender could send out a message for you to many receivers.
    Communication could be one-way or maybe two-way process: Communication might take the design involving two-way or maybe one-way process. With two-way communication, the receiver sends his feedback to the sender after receiving the message. One-way communication means you move involving information style sender to be able to receive only. In this particular means of communication receiver doesn’t present his or her reaction to your sender.
    Success of communication depends on a proper understanding of the parties involved: Powerful communication comes about if your receiver feels your concept you might say your sender posts the idea. If the receiver doesn’t deliver his or her reaction to your sender, your sender is not going to fully grasp your receiver’s view. In this case, your communications are going to be inadequate. As a result, to make your communication prosperous the two senders and receiver got to know your side effects of different.
    Conversation in organization flows in a variety of styles: With organization, information flows in a variety of recommendations, for example way upward direction, down way, horizontal way and many others.
    Communication is media or channel based: Every single person communication comes about by means of suing a selected method. This media could be composed, common and non-verbal or maybe a mixture of spoken and non-verbal media.

    ReplyDelete
  7. Interpersonal Communication faculty teaching and research reflects the traditions of the field of interpersonal communication while also participating in the department’s interdisciplinary PhD program that beckons us to engage intellectual traditions in a variety of disciplines. Major areas of research include, among others, gender and communication, interpersonal influence, discourses of hate, anti-hate discourses, race and social discourse, family communication, and identity and communication. Across these areas faculty pursue an understanding of communication practices that are grounded in the everyday practices and understandings of social actors. This focus on grounded theorizing connects us in important conceptual and theoretical ways with colleagues in organizational communication, cultural studies, and media studies.

    Organizational Communication faculty cohere around a critically-informed, engaged approach to understanding everyday organizational life from a communication perspective. Faculty research and teaching employ multi-level, multi-method analyses of organizing across work, community, and social change contexts, with a sustained focus on communication as constitutive of organizing. Major areas of research and teaching include: globalization, labor, work and identity, power and resistance, ethics, leadership, democracy and citizenship, and gender, race and class. Across these areas, faculty members engage in grounded theorizing of everyday practice and explore possibilities for constructive organizational change. For example, organizational communication faculty and students pursue such questions as: What is the nature of power and resistance in the contemporary, globalized context of work? What are the implications of post-Fordist organizing practices for identity, subjectivity, and control? How are the intersecting discourses of race, gender, and class reproduced and challenged by organizational members? How do ethical perspectives both inform and challenge organizing practices?

    ReplyDelete
  8. Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver.
    Purpose/importance of communication:
    1. information sharing
    2. problem solving
    3. decision-making
    4. strategy implementation
    5. team management
    6. organization change and development
    7. evaluation and control
    8. feedback

    ReplyDelete
  9. Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver.
    Purpose/importance of communication:
    1. Information sharing
    2. Problem solving
    3. Decision-making
    4. Strategy implementation
    5. Team management
    6. Organization change and development
    7. Evaluation and control
    8. Feedback

    Structure/forms/network of communication:
    1. Wheel network
    2. Chain network
    3. Circle network
    4. All-channel network

    ReplyDelete
  10. Communication is the process through which one person transmits information to other person through appropriate medium.

    Nature of characteristics:
    - Communication involves at least two persons.
    -Communication is a two way process.
    -Communication is much more than words.
    -Communication is a goal oriented process.
    -Communication is conversational.
    -Communication is an interdisciplinary science.

    Purpose/importance of communication:
    - Information sharing
    - Problem solving
    - Decision-making
    - Strategy implementation
    - Team management
    - Organization change and development
    - Evaluation and control
    - Feedback

    Forms/ structure/ network of organizational communication:
    -Wheel network
    - Chain network.
    -Circle network
    - All-channel network

    ReplyDelete
  11. Communication is the process of exchanging ideas, opinions, views by speaking, writing or using symbols.

    CHARACTERISTICS
    Two or more persons
    Exchange of ideas
    Mutual understanding
    Direct and Indirect Communication
    Continuous Process
    Use of Words as well as Symbols

    Purpose/importance of communication:
    - Information sharing
    - Problem solving
    - Decision-making
    - Strategy implementation
    - Team management
    - Organization change and development
    - Evaluation and control
    - Feedback

    Forms of organizational communication
    Wheel netwoork
    chain network
    circle network
    all-channel network

    ReplyDelete
  12. Interpersonal Communication faculty teaching and research reflects the traditions of the field of interpersonal communication while also participating in the department’s interdisciplinary PhD program that beckons us to engage intellectual traditions in a variety of disciplines. Major areas of research include, among others, gender and communication, interpersonal influence, discourses of hate, anti-hate discourses, race and social discourse, family communication, and identity and communication. Across these areas faculty pursue an understanding of communication practices that are grounded in the everyday practices and understandings of social actors. This focus on grounded theorizing connects us in important conceptual and theoretical ways with colleagues in organizational communication, cultural studies, and media studies. These interdisciplinary connections and conversations mutually enrich all “areas” of the department. For example, the role of narratives and myth in the production of everyday racism, sexism, and hetero-normativity may be studied by faculty in interpersonal communication, organizational communication, performance studies, media and cultural studies, and rhetorical studies.

    Organizational Communication faculty cohere around a critically-informed, engaged approach to understanding everyday organizational life from a communication perspective. Faculty research and teaching employ multi-level, multi-method analyses of organizing across work, community, and social change contexts, with a sustained focus on communication as constitutive of organizing. Major areas of research and teaching include: globalization, labor, work and identity, power and resistance, ethics, leadership, democracy and citizenship, and gender, race and class. Across these areas, faculty members engage in grounded theorizing of everyday practice and explore possibilities for constructive organizational change. For example, organizational communication faculty and students pursue such questions as: What is the nature of power and resistance in the contemporary, globalized context of work? What are the implications of post-Fordist organizing practices for identity, subjectivity, and control? How are the intersecting discourses of race, gender, and class reproduced and challenged by organizational members? How do ethical perspectives both inform and challenge organizing practices? What are the promises and limitations of contemporary forms of corporate social responsibility? What are the complexities of representation, voice, leadership, and accountability for all forms of organizing, including for-profit, community-based and nonprofit organizations?

    ReplyDelete
  13. Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver.

    Process of communication:
    1. Sender
    2. Message
    3. Message Encoding
    4. Transmission of message
    5. Receiver
    6. Message Decoding
    7. Action
    8. Feedback

    Forms of communication:
    1. Wheel network
    2. Chain network
    3. Circle network
    4. All channel network

    ReplyDelete
  14. Introduction
    Often you would come across organizations that stress the importance of good communication management. It's empirical for an organization to have a proper communication management.

    Once this is achieved, the organization is one step closer to achieving its overall business objectives. Communication management refers to a systematic plan, which implements and monitors the channels and content of communication.

    To become a good manager, one must have a contingency approach at hand when it comes to communicating with employees.

    An effective communication management is considered to be a lifeline for many projects that an organization undertakes as well as any department of the organization.

    The Five W's of Communication Management
    The five W's in communication are crucial and need to be addressed for a project or organizational function to be successful by means of an effective communication management.

    Following are the five W's of communications management:

    What information is essential for the project?

    Who requires information and what type of information is needed?

    What is the duration of time required for the information?

    What type or format of information is required?

    Who are the person/s who will be responsible for transmitting the collated information?

    The five W's in communication management are only the guidelines. Therefore, you do need to take other considerations into account, such as cost and access to information.

    The Communication Process
    The main objective of communication management is to ensure smooth flow of information from either between two people or a group.

    Let us examine the communication process with the use of a diagram.

    Communication Process
    The communication process consists of three main divisions; sender transmits a message via a channel to the receiver. As per the above diagram, the sender first develops an idea, which then can be processed as a message.

    This message is transmitted to the receiver. The receiver has to interpret the message to understand its meaning.

    When it comes to the interpretation, the context of the message should be used for deriving the meaning. Furthermore, for this communication process model, you will also utilize encoding and decoding.

    Encoding refers to developing a message and decoding refers to interpreting or understanding the message. You will also notice the feedback factor, which the sender and receiver both involve.

    Feedback is crucial for any communication process to be successful. Feedback allows immediate managers or supervisors to analyze how well subordinates understand the information provided and to know the performance of work.

    ReplyDelete
  15. Communication is the exchange of facts, opinions, ideas, and other information from one person to another of common interest. It is a continuous process up to the existence of the organization. It is the basis of organizational function.

    importance of communication are listed below:
    1. information sharing
    2. problem solving
    3. decision-making
    4. strategy implementation
    5. team management
    6. organization change and development
    7. evaluation and control
    8. feedback

    ReplyDelete
  16. Generally speaking, this jacketed glass reactor is equipped with many features and advantages compared with other types of glass reactors. Here: www.toption-china.com/products/glass-reactor-with-jacket-10l. For example, it may adopt AC frequency control of motor speed, so the rev is steady. Meanwhile, it can’t produce any spark. And it is safe and wide moment.

    ReplyDelete